Front Desk Associate (Part-time) - Myo West Hollywood

📋 Description

• Provide exceptional service and hospitality to all clients per Myo standards
• Introduce new clients to services with clear messaging via phone, walk-ins, or email
• Monitor and manage clinic schedule; optimize shifts and waitlists
• Submit and file all claims, invoices, transactions, and Superbills accurately
• Maintain clean, consistent client notes for seamless service
• Maintain clinic organization and cleanliness; sanitize spaces and restock rooms
• Support client follow-up and marketing initiatives as assigned
• Communicate with FDA and clinic staff for smooth handoffs
• Share shift insights and client feedback with Operations Lead

🎯 Requirements

• 1+ years in customer service or hospitality
• Care about positive client interactions
• Maintain a clean, presentable clinic
• Pay attention to every detail
• Communicate long-term value to clients
• Support booking strategies with care
• Thrive in a fast-paced environment
• Be curious and seek to improve
• Show up as your authentic self
• Prioritize physical and mental health

🎁 Benefits

• Complimentary staff treatment sessions
• Sales commission
• 401k with company match
• Cell phone allowance
• Referral bonuses for new hires
• Clinic closures on select holidays
• Sick time
• Pet insurance
• Erewhon corporate membership