Respond to customer requests clearly and comprehensively as a front-line supporter
Deliver on KPIs for fast response, low backlog, high satisfaction
Escalate issues using proper flows and channels
Provide feedback to optimize ongoing processes
Resolve inquiries efficiently via phone and email

🎯 Requirements

Fluency in French and English
Experience in customer-facing roles
Experience in tech or product support
Experience with phone and email-based support
Strong written and verbal communication
Solution-oriented mindset with structured work approach

🎁 Benefits

Copenhagen office with indoor ball court, rooftop terrace, gym
Values: Dare, Own it, Level up, Play as a team, Customer Centric
Global AI sports camera company with 40k clubs in 90+ countries
Collaborative, growth-focused culture
Diverse and inclusive team

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