Related skills
engagement customer support social media content strategy community management📋 Description
- Direct customer engagement across social platforms.
- Engagement strategy: spark conversations and enhance sentiment.
- Support partnership: escalate issues to internal teams with a human touch.
- Cultural relevance: participate in real-time social conversations.
- Sentiment reporting: track trends for content ideation.
- Brand advocacy: uphold Acorns values in digital interactions.
🎯 Requirements
- Community expertise: experience managing high-volume consumer brands.
- Exceptional communication: clear, approachable, mission-driven writing.
- Creative spark: brainstorm outside-the-box engagement ideas.
- Proactive problem solving: resolve concerns quickly and creatively.
- Hunger to deliver game-changing products.
- Exceptional drive and precision in delivery.
- A belief that your work is tied to your life's mission.
- Optimistic about the potential of societal change.
🎁 Benefits
- Competitive freelance rates.
- Talented team dedicated to our mission and customers.
- Opportunity to create meaningful social impact.
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