Learning Experience Designer

Key responsibilities:

• Partner with stakeholder(s) and SME(s) to identify learning objectives, gather requirements, define outcomes, and establish success metrics

• Conduct needs analysis to ensure training addresses business requirements

• Design (remote/live/blended/async) training solutions that meet business requirements and support adoption post launch - while considering ways to rapidly develop training to meet deadlines/deliverables

• Develop informative, visually appealing and engaging training assets (often with tight deadlines) to include: robust courses, infographics, videos, tech click-throughs, job aids, practice activities, live presentations, multi-day curriculums, workshops, facilitator guides, and assessments

• Evaluate the effectiveness of the training to identify areas of improvement during training and after launch using the appropriate Kirkpatrick Levels for evaluation

• Create and update learning assets that support the retention, transfer, and application of knowledge and skills specific to roles, performance, culture, and outcomes

• Build relationships with key stakeholders and solicit feedback on all training programs and materials to understand response and effectiveness

• Work with leaders and Learning & Development team to meet training delivery schedules, with appropriate resourcing that meet business needs

Ideal Candidate Will Possess:

Education

• Education: Instructional Design BS or MS degree and/or formidable ID certification program

Experience

• 3+ years of instructional design experience using adult learning principles and techniques

• A portfolio highlighting work upon applying (and to discuss during the interview)

• Strong recent experience in multi-day curriculum development, e-learning development, and multimedia content creation

• Experience assessing learners skills and evaluating a training’s effectiveness over time and being able to report on the effectiveness across the business

• Development: Experience with e-learning development tools (please reference tools you have advanced working knowledge of: Articulate Rise, Storyline, Camtasia, and specific multimedia programs in the Adobe Creative Suite or other)

• Strong Experience with Sharepoint

• Experience with multimedia development in audio and video

• Experience working with an LMS

• Excellent written and verbal communication skills

• Strong project management, organization, and execution skills

• Willingness to learn other roles to truly understand the business: to include speaking telephonically with our customers)

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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