Related skills
sql data visualization ci/cd excel case management systemsπ Description
- Lead and empower a Fraud Operations team to meet key metrics.
- Oversee IDV, KYP, Investigations, or QA functions.
- Ensure secure user experiences and efficient processes.
- Deliver against KPIs with timely, high-quality work.
- Scale systems and processes to support growth.
- Collaborate with Product and stakeholders for alignment.
π― Requirements
- 3β5 years leading fraud ops in dynamic environments.
- Deep understanding of fraud typologies and tools.
- Hands-on fraud monitoring, investigations, and reporting.
- Strong data analysis skills; SQL or data visualization familiarity.
- Performance management and coaching experience.
- Excellent Spanish communication; English a plus.
π Benefits
- Meaningful impact on Colombia's fintech ecosystem.
- Ownership and opportunity to shape the company.
- Rapid, high-impact growth in fintech.
- Collaborative, world-class team.
- Competitive pay and meaningful equity.
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