Related skills
coaching microsoft office fraud detection leadership training📋 Description
- Lead Fraud Detection Analysts to meet queue goals
- Review Analysts' handling of errors; provide feedback
- Assist Analysts with questions; respond to tickets promptly
- Identify opportunities; develop Analysts' skills
- Supervise coaching per the Department Level Corrective Action Process
- Lead training initiatives; onboarding and materials updates
🎯 Requirements
- 1+ years of Fraud Detection experience
- Multitasking and strong interpersonal skills
- Strong problem solving and troubleshooting abilities
- Go-getter; able to think independently with little supervision
- Microsoft Office and online research proficiency
🎁 Benefits
- Paid time off and retirement savings options
- Competitive health benefits and family-friendly perks
- Equity grants and employee stock purchase plan
- Parental leave and flexible work environment
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