Fraud, Associate

📋 Description

• Monitor and investigate suspicious transactions, merchants, and third-party activity daily.
• Dive deep into fraud patterns across our portfolio using BI tools – spot trends, think critically, and act fast.
• Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies.
• Build and enhance reports, tools, and processes to prevent fraud and chargebacks – your insights will directly influence our security.
• Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries.
• Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting.

🎯 Requirements

• 2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills are a must.
• A degree in Banking & Finance, Statistics, Data Analytics, Economics, or similar, or hands-on experience in fraud/investigative roles within Payments or Banking.
• Card transactions, Acquiring background, highly advantageous.
• Big plus if you have direct experience supporting small-to-medium business (SMB) clients.
• Clear, confident communication in English (both spoken and written).
• Strong analytical mindset with great investigative instincts – you don't stop until you get to the don't have to quotes why.

🎁 Benefits

• Hybrid working model with offices in Valletta, Malta.
• Private health, dental, and life insurance.
• Parking allowance and preferential home rates.
• Company pension plan (APS).
• Mental health program and family-friendly measures.
• Canteen with free breakfast and company events.