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salesforce sql fraud detection oracle braintree📋 Description
- Review and resolve complex customer fraud cases across the platform
- Train and develop team members; help create fraud policies
- Analyze existing and emerging fraud risks in DFS or online gaming
- Pass required licenses as mandated by state gaming regulators
- Collaborate with CXR, Compliance, Responsible Gaming, CS, and Payments teams
- Deliver regular updates on fraud trends and prevention efforts
🎯 Requirements
- 1 year fraud experience in DFS or online gaming preferred
- Bachelor's degree in accounting/finance/criminal justice or related field preferred
- Must obtain required licenses as mandated by state gaming regulators
- Intermediate to advanced understanding of online gaming fraud schemes
- Excellent verbal and written communication skills
- Strong analytical ability; SQL experience preferred
- Experience with help desk software (Salesforce, Oracle) and payment processors (Braintree, PayPal) preferred
- Willing to work flexible hours including nights and weekends
🎁 Benefits
- Health, vision, dental insurance options
- Life and disability insurance
- 401(k) with up to 5% match
- Generous PTO and paid holidays (14)
- Commuter benefits and pet insurance
- Annual bonus and long-term incentives
- Reasonable accommodations for applicants with disabilities
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