Related skills
communication data analysis risk fraud investigations📋 Description
- Monitor fraud queues to prevent risky transactions.
- Investigate using internal tools to detect fraud.
- Review chargeback data for fraud patterns.
- Deliver strong customer experience with clear communication.
- Share fraud trends insights for Toast fintech products.
- Suggest improvements to SOPs and fraud methodologies.
🎯 Requirements
- Graduate with 1-2 years in an analyst role in fraud/risk.
- Curiosity and investigative skills; narrate large data sets; spot patterns.
- Adaptive in dynamic env with minimal oversight.
- Excellent problem-solving and interpersonal skills.
- Customer-focused with strong written and verbal comms.
- Highly motivated; able to meet tight deadlines.
- Flexible to 24/7 shifts, including weekends.
🎁 Benefits
- Competitive compensation and benefits.
- Total rewards package for healthful lifestyle and flexibility.
- Hybrid work model for in-person collaboration.
- Benefits details at https://careers.toasttab.com/toast-benefits.
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