Related skills
saas gainsight playbooks health scoring executive dashboards📋 Description
- CX infrastructure & Gainsight optimization
- Audit Gainsight config, health scoring, workflows, reporting
- Define standardized lifecycle stages & engagement triggers
- Ensure data hygiene and CX tooling adoption across teams
- Establish executive dashboards for customer, partner, program health
- Playbooks & Lifecycle design
🎯 Requirements
- 10–15+ years in CX leadership
- Gainsight implementation/optimisation at scale
- Lifecycle design & health scoring
- CX infra in SaaS or healthcare tech environments
- Startup, transformation, or fractional consulting experience preferred
- Alignment with CareMessage’s mission to advance health equity
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!