Founding Deployment Strategist guiding users from first value to full adoption.
Build trusted relationships, help customers ship faster, and drive account success.
Own post-sale onboarding, adoption, renewal, and expansion for key accounts.
Design and execute success plans aligned with goals and product capabilities.
Collaborate with engineers, Product, and Sales; resolve blockers quickly.
Lead training and onboarding; present findings to stakeholders.

🎯 Requirements

Experience in Customer Success, account mgmt, or solution consulting in SaaS/AI
Track record driving adoption, renewals, expansion in Enterprise/Strategic accounts
Technical ability to collaborate with technical teams to scope and deploy solutions
Strong communicator translating tech into clear business outcomes
Skilled at onboarding, QBRs, and success plans with multiple stakeholders
Bonus: Experience supporting developer tools or AI-native products

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