Related skills
account management salesforce negotiation logistics supply chain📋 Description
- Navigate complex client hierarchies to deepen Flexport relationships.
- Meet regularly with clients to monitor account health and improve experience.
- Identify, develop, and close upsell, cross-sell and renewal opportunities.
- Track client financial health and ensure on-time payments.
- Lead onboarding and create standard operating procedures.
- Guide implementation timelines for new opportunities and clients.
🎯 Requirements
- 5+ years in supply chain ops, sales or client-facing roles.
- 2+ years in logistics, freight forwarding, or supply chain.
- Client-centric; translate client goals into solutions.
- Hands-on, process-oriented with strong problem solving.
- Deeply curious; always understand client needs.
- Proven track record of cross-selling and growing customers.
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