Design and build AI-driven virtual agents for customer service across channels.
Develop automation using NiCE AI portfolio, incl. conversational AI and knowledge bases.
Architect agent behaviors: intents, workflows, multi-system interactions.
Prototype, deploy, and optimize AI agents for scalability and reliability.
Integrate agents with enterprise systems via APIs and orchestration.

🎯 Requirements

Large Language Models
Prompt engineering
Agent orchestration frameworks
Retrieval-augmented knowledge systems
Conversational AI
REST APIs
Microservices

🎁 Benefits

Global company with growth opportunities across roles and locations.
Work with AI, cloud, and digital innovations.
Inclusive, equal-opportunity employer.

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