Related skills
account management project management stakeholder management strategic-customer-facing📋 Description
- Manage and align stakeholders across large organizations
- Plan deployments, anticipate blockers, hit milestones
- Conduct deep process discovery; break down workflows into steps
- Drive change management; keep teams informed during rollouts
- Scale pilots to full production and beyond
- Identify repeatable deployment patterns; share insights with Product/Engineering
🎯 Requirements
- 5+ years in strategic, technical customer-facing roles with enterprise clients
- Experience navigating large enterprise customers and complex deals
- Baseline technical fluency to discuss product and implementation details
- High agency and ability to navigate ambiguity in complex environments
- Strong ability to build deep, trusting relationships with analysts to execs
- Ownership mentality to ensure deployments are successful and customers thrilled
🎁 Benefits
- High autonomy in a strategic role
- Opportunity to shape Forge's forward-deployed motion
- Work with Fortune 500 customers globally
- Collaborate with Product and Engineering teams
- Grow accounts and scale deployments globally
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