Architect and implement API gateway and service mesh with enterprise clients.
Lead deep-dive sessions, workshops, and PoCs for stakeholders.
Resolve critical customer technical issues with engineering and product teams.
Own technical success of strategic accounts from pre-sales to post-implementation.
Influence product roadmap by capturing customer feedback into actionable insights.
Travel 30-50% to client sites and industry events.

🎯 Requirements

7+ years in a customer-facing technical role in enterprise software.
Deep expertise in API lifecycle management, microservices, and distributed systems.
Strong cloud-native skills with Kubernetes, Docker, and AWS/Azure/GCP.
Proficiency in Golang, Python, Lua, or JavaScript for integrations.
Experience with Open Source, APIs, or Infrastructure.
Strong troubleshooting across multiple software stack layers.

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