Revenue Cycle Manager

About us:

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

⚖️ Measured: We make data-driven, truth-seeking decisions.

💥 Impactful: We are fueled by achieving our mission and vision.

🙏 Collaborative: We help each other be better and create a positive environment.

📈 Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.

😊 Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the role:

The Revenue Cycle Operations team is a highly-collaborative and cross-functional team that manages the end-to-end insurance billing processes and patient billing experience. The ideal candidate for this role will have strong medical billing and claims knowledge and a passion for improving the overall RCM processthrough product innovation and automation.

The role must be prepared to go beyond submitting claims to insurance carriers, addressing denied and rejected claims, and communicating issues to the team. It also requires a meaningful commitment to improving the RCM product suite at Foodsmart, including, but not limited to: identifying pain points in our processes and systems; collaboratively arriving at requirements with stakeholders around the business; working with Engineering to provide feedback on the developed solution(s); and maintaining a permanent growth mindset around quality assurance and enhancement of our RCM product ecosystem.

About our benefits and perks:

✅ Remote-First Company

✅ Unlimited PTO

✅ Flexible & remote location

✅ Healthcare Coverage (Medical, Dental, Vision)

✅ 401k, bonus, & stock options

✅ Registered Dietitian Sessions

✅ Wellness reimbursement

Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Revenue Cycle Manager

Location: Remote, USA

Base Salary Range: $80,000 - $100,000 + bonus

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.