Revenue Operation Manager

Job description: 

We’re looking for a Revenue Operations Manager to help drive Fonoa’s go-to-market performance and strategic alignment across Sales, Marketing, and Customer Success. In this high-impact role, you’ll work closely with senior leadership to scale processes, systems, and insights that support revenue growth and operational efficiency.

You’ll be responsible for aligning cross-functional teams, leading operational initiatives, building scalable infrastructure, and optimising the GTM funnel from lead to renewal. You’ll act as a trusted advisor and execution partner to GTM leadership and ensure we make data-driven, scalable decisions as we grow.

This role is ideal for someone with deep RevOps experience in B2B SaaS, strong analytical and project management skills, and a passion for enabling commercial teams to perform at their best.

What You’ll Do

• Design, implement, and optimise scalable GTM processes across Sales, Marketing, and Customer Success

• Lead cross-functional operational initiatives, from process improvements to CRM system upgrades and integrations

• Manage forecasting processes, pipeline hygiene, territory and account planning, and funnel performance tracking

• Partner with revenue leaders to run business reviews, planning cycles, and board-level reporting

• Identify and implement tooling that improves GTM productivity, automation, and data quality

• Own and enhance our GTM tech stack (e.g., Salesforce, HubSpot, Gong, Clay)

• Analyse performance data and generate insights that influence strategy and decision-making

• Collaborate closely with Sales, Marketing, and CS to ensure alignment, accountability, and operational consistency

• Act as a senior contributor on the RevOps team, providing strategic input and mentorship to peers

You’re a Great Fit If You Have

• 5+ years of experience in Revenue Operations, Business Operations, GTM Strategy, or similar roles within a high-growth B2B SaaS company

• Proven experience building and scaling RevOps processes, systems, and analytics from the ground up

• Expertise with Salesforce (required), and familiarity with tools like HubSpot, Gong, Clay, and automation platforms

• Strong data fluency, comfortable working with Excel/Google Sheets, and ideally familiar with SQL or BI tools

• A proactive, problem-solving mindset with the ability to prioritise, manage complexity, and influence cross-functional stakeholders

• Excellent communication skills, able to work with senior leadership and translate insights into action

• High output and low ego; adaptable to a global, hybrid working environment

#LI-Hybrid

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