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About Flywheel
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
As the Vice President of Commerce, North America, you will help set and execute the strategy for Flywheel’s Commerce team in North America, with ultimate responsibility for achieving ambitious revenue targets and accountability for the service delivery and commercial success of our Commerce offerings in the region. This exciting opportunity requires exceptional domain expertise, executive presence, and outstanding communication skills.
What You Will Do:
- Lead the Commerce function for Flywheel North America, holding accountability for the revenue targets and commercial performance of the region.
- Define and articulate the vision for the Commerce team in North America. Inspire, develop, and empower a high-performing team as we evolve and scale our service offerings.
- Serve as an executive interface with Amazon and other leading North American retailers and commerce partners, ensuring Flywheel’s offering remains at the forefront of industry innovation.
- Drive continuous improvement in team operations, optimizing efficiency, elevating quality of delivery, and supporting work/life balance.
- Collaborate with Learning & Development leaders to deliver world-class training programs for Client Service teams across North America.
- Represent Flywheel as a public-facing executive and brand ambassador, presenting at conferences, webinars, and high-profile client meetings throughout North America.
- Foster a positive, inclusive, and collaborative team culture that prioritizes knowledge-sharing and collective success.
- Work closely with Custom Analytics and Product teams to ensure Flywheel’s Commerce proposition is well understood and fully integrated in client solutions.
- Collaborate with Marketing and Sales teams to ensure Flywheel’s Commerce offerings are effectively positioned and recognized across the North American industry landscape.
- Set and uphold a high bar for operational and client service excellence within the Commerce team, actively managing performance and nurturing talent.
- Build and maintain strong executive relationships with clients, acting as a trusted advisor and strategic partner.
- Travel extensively across North America for client engagements, team leadership, and as a public representative of Flywheel at industry events.
Who You Are:
- 8+ years of Digital Commerce experience
- Industry leading domain expertise in both Digital Retail and Retail Media functions with a proven track record of delivering results
- Excellent communication and interpersonal skills, with the ability to engage, inspire and influence diverse audiences including at the executive level.
- Solution oriented mindset that has a vigor for not just identifying complex problems but solving them.
- Strong team management experience, with demonstrated leadership, mentoring and coaching skills
- Comfortable with ambiguity with a proven ability to quickly adapt to fast-paced and ever-changing environments
- Results driven with strong customer focus
- Team player with a genuine desire to contribute to the overall success of Flywheel and Omnicom
- Intellectually curious and never satisfied with “the way things are” today, passionate about driving organizational change.
- Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity
- Proactive and independently motivated, you don’t wait to act
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
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