IT Operations Manager

We’re Fluxon, a product development team founded by ex-Googlers and startup founders. We offer full-cycle software development from ideation and design to build and go-to-market. We partner with visionary companies, ranging from fast-growing startups to tech leaders like Google and Stripe, to turn bold ideas into products with the power to transform the world.

This is an individual contributor role based on-site in Hyderabad.

When IT runs smoothly, teams can focus on what matters - getting great work done. From onboarding to offboarding, secure systems to smooth setups - you're the one who makes tech just work. As our IT Operations Manager, you’ll connect IT systems with business needs, helping our global team stay productive, secure, and supported.

• Provide hands-on support for hardware and software issues to keep our team productive
• Lead company-wide IT projects, like system rollouts or upgrades
• Own our device lifecycle:
  • Track and manage hardware inventory
  • Oversee laptop delivery for new hires and handle returns during offboarding
  • Ensure team members are set up for success with the right equipment and guidance
• Keep us ahead of the curve:
  • Evaluate new software and vendors that could boost how we work
  • Share recommendations and help with rollouts

We’d love to hear from you if you:

• Have 5+ years of experience as an IT admin, ideally with exposure to security training and audits
• Communicate clearly with both technical and non-technical teammates
• Instinctively step in to solve problems - whether simple or complex, you step in, troubleshoot, and make sure it’s fixed.
• Approach work with thoughtful execution - you dig deep, anticipate roadblocks, and follow through meticulously
• Care about experience and details - you notice what matters most and focus on the small things that make a big difference
• Bring strong knowledge of IT systems, device management, and security best practices
• Document as you go, follow up proactively, and keep teammates informed - no ghosting, no loose ends
• You're familiar with tools like: ClickUp, Google Workspace, Slack, Drata, Kandji (or pick them up quickly)

• Flexible time off policy
• Comprehensive health insurance
• Profit-sharing program
• Paid parental leave
• Annual education and fitness allowance