Related skills
crm shopify canva excel storm📋 Description
- Build a loyal client base through exceptional service and proactive follow-ups.
- Inspire Personal Shopping teammates with brand knowledge to drive sales.
- Greet walk-in customers and guide them through collections.
- Lead daily floor operations; serve as first escalation for client queries.
- Deliver luxury service to clients globally via Browns.com and export.
- Assist Client Development Manager with exclusive events and private shopping.
🎯 Requirements
- Luxury retail experience with HNW clients and premium service.
- Confident communicator, building rapport with HNW clients.
- Natural networker; proactive in events and client outreach.
- Passionate about fashion jewellery; strong knowledge of luxury brands.
- Tech savvy; able to use clientelling tools CRM systems and platforms.
- Data driven with strong commercial acumen and leadership experience.
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