Flight and Ground Network Operations Specialist (SFGNO)

📋 Description

• Manage irregular operations (IROP) across OCC for flights and charters.
• Assist ground planning, routing, and station operations.
• First contact for emergencies; coordinate with departments; ensure customer experience.
• Coordinate service recovery with vendors; liaise with Safety, Security, TSA, etc.
• Communicate proactively with executives and customers; maintain positive relations.
• Ensure compliance with FAA, DOT, and state regulations.

🎯 Requirements

• US work authorization; pass criminal background check.
• HS Diploma/GED; 2+ yrs airline ops exp; 2+ yrs lead/supervisor.
• Proficient in Microsoft Office; strong English; able to work 24/7.
• Knowledge of FAA and IATA regulations; flight planning/scheduling tools.
• Bachelor's degree preferred; ability to work varied shifts in a 24/7 environment.
• Excellent organizational and customer-facing communication skills.

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• 401K with employer match
• Employee Stock Purchase Plan
• Flight Benefits