Staff Network Engineer

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Great technology infrastructure is crucial in helping us to fulfill our mission of fixing the user experience in global trade. Flexport is looking to expand its existing team focused on internal network engineering. This West Coast based Staff Network Engineer will have the responsibility to design, deploy and manage the global enterprise network on a variety of cutting-edge platforms. This Staff Network Engineer will be part of a team focused on driving network efficiency, improving reliability, and helping Flexport scale for global growth.

• Lead the design, implementation, and refinement of Flexport’s global network infrastructure
• Install, configure, and troubleshoot network hardware from firewalls, switches, WiFi, VPNs, and AWS cloud infrastructure
• Design, implement and maintain new and existing systems, such as monitoring and analysis, management and alerting, for a complex enterprise network
• Be a technical escalation point and provide support for network related issues and requests
• Perform peer review of other team members work
• Strong documentation skills following compliance best practices
• Implement extensive in-house testing and research for network infrastructure improvements
• Provide documented solutions, including build and maintenance plans
• Continuous development and improvement of network policies and procedures and ensuring they are put into practice and followed by the team
• Develop automated methods through code to mitigate and remediate network events and minimize operational complexity
• Manage existing relationship with service providers, contractors, and various vendors
• Work closely with our Security team to design and deliver security related enhancements.

• You have 10+ years network engineering experience in corporate environments
• Experienced in designing, implementing, and optimizing large scale global networks
• You have a strong working knowledge of routers, L2/3 switches, enterprise WiFi solutions, and prevailing brands of firewalls and EndPoint Security solutions
• You are very familiar with and have extensive hands-on experience with Palo Alto Networks, Ruckus, Cisco, Aruba and Juniper devices/technology.
• You possess a high level of integrity and can work independently and under tight project schedules
• You are able to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical users
• Experience with Layer 2 protocols and associated enhancements such as LACP, L2 ECMP, 802.1d/w/s, or 802.1x.
• In-depth experience with routing protocols such as OSPF, BGP, MPLS and VRFs
• in-depth experience with Layer 3 protocols such as IPv4/IPv6, TCP or UDP
• Knowledge in one or more of the following areas is desired: VPN (DVMRP, GRE, IPSec/SSL VPNs), Wireless (802.1a/b/g/n), Global and Local Server Load-Balancing (GLB/SLB)
• Experience in programming or scripting to automate / build etc (Terraform and Python preferred)
• You are familiar with monitoring tools such as CheckMK, Logic Monitor, or DataDog
• You are customer service minded and develop and maintain cordial, effective partnerships
• You have experience with cloud networking (GCP, Azure, AWS)
• This role will require some travel, on-call, and afterhours work
• Bonus points for: Cisco Certified Network Professional (CCNP/CCIE) and/or Security certifications

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