Learn how to execute ocean and air freight shipments from origin booking to final delivery.
Monitor the platform for new booking requests.
Submit ocean booking requests to ocean carriers.
Communicate with shippers and clients to confirm sailings and verify docs.
Track shipments with carriers and shippers; update milestones on the platform.
Collaborate to troubleshoot issues and ensure smooth bookings.
Work cross-functionally within Flexport.
Be part of frontline groups to ensure on-time shipments and handle exceptions.
Use metrics to drive improvements and performance.
Own client data quality: validate bookings and shipment statuses.
Follow SOPs to meet KPIs and SLAs.

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