Related skills
rest oauth sso soap ccaas📋 Description
- Lead CCaaS architecture design and delivery
- Own end-to-end solution delivery (design, config, testing, deployment)
- Serve as primary technical authority across multiple initiatives
- Provide technical leadership, code reviews, governance, QA
- Guide customers on performance, scalability, security, reliability
- Design/deploy Five9 solutions incl. VCC Core, outbound campaigns
🎯 Requirements
- 8+ years in CCaaS Professional Services
- 5+ years architecture experience with Five9 platform
- 5+ years development in web/integration technologies
- 3+ years CRM/ITSM integrations (Salesforce/ServiceNow)
- REST/SOAP API integrations design
- SSO/SAML/OAuth authentication
🎁 Benefits
- Great Place To Work certification 2024-2025
- Global teams across 14 countries
- Equal opportunity employer with inclusive culture
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