Software Engineer I - (Automation QA)

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

About Five9Five9 is a leading provider of cloud software for the enterprise contact center market, powering billions of customer interactions annually. Since 2001, Five9 has been at the forefront of the cloud revolution, helping organizations deliver exceptional customer experiences, improve productivity, and achieve measurable business outcomes.

We are growing our technology team in India, Bangalore and are looking for a Software Engineer Level 1 to contribute to the design, development, and support of cloud-native services within our global platform. This is an excellent opportunity for a motivated engineer to build hands-on experience in modern cloud technologies while learning from experienced mentors.

This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States.

Key Responsibilities

• Work as part of an agile team to build and enhance scalable microservices.
• Develop backend services in Java and contribute to service APIs, data models, and integrations.
• Collaborate with senior engineers to implement designs and ensure code quality.
• Participate in code reviews, technical discussions, and knowledge-sharing sessions.
• Apply best practices in testing, CI/CD, and automation to improve delivery speed and reliability.
• Learn and apply principles of performance, scalability, and security in service development.
• Support service monitoring, metrics, and troubleshooting under guidance from senior engineers.

Key Skills & Experience

• 2+ years of professional software engineering experience (internship or project experience welcome).
• Strong programming skills in Java (Spring/Spring Boot experience a plus).
• Understanding of object-oriented design and basic knowledge of data structures/algorithms.
• Familiarity with SQL databases; exposure to NoSQL/cloud databases is a plus.
• Willingness to learn containerization and cloud concepts (Kubernetes, GCP, or other cloud providers).
• Positive, self-motivated attitude with a strong desire to learn and grow in a collaborative environment.
• Good communication skills and ability to work effectively in a team.

Technology & Tools You’ll Work With

• Languages & Frameworks: Java, Spring, Spring Boot
• Databases: SQL, CockroachDB, Redis
• Cloud & Infrastructure: Kubernetes, GCP (GKE, Pub/Sub, BigQuery, Looker)
• DevOps & CI/CD: Git, GitLab CI/CD
• Collaboration & Documentation: Swagger, JIRA, Confluence, Slack

Why Five9?At Five9, entry-level engineers are given the opportunity to work on meaningful projects from day one, while receiving mentorship from senior engineers and exposure to modern cloud technologies. You’ll gain hands-on experience in building distributed systems, and grow your career in an environment that values innovation, learning, and impact.