Build a timeline of financial crime inquiries and deliver decisions within SLAs.
Question customers effectively without bias or interrogation.
Make fair decisions based on investigations, in line with regs/policies.
Engage with partner banks and third-party vendors on fraud reports.
Provide SME fraud knowledge and be escalation point for requirements.
Analyze data to improve fraud controls and optimize processes.

🎯 Requirements

2+ years in Fraud, AML or operations; CRM tools experience.
Enjoy fast-paced FinTech environment.
Experience collaborating with product, engineering and data teams.
Strong problem solving; explain complex activity clearly.
Self-starter, well organized; work under pressure to deadlines.
Willing to work Pacific Standard Time hours.

🎁 Benefits

Stock options
Health, dental and vision insurance
401k with 4% employer match
32 days of vacation and public holidays per year
Maternity / Paternity leave

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