Related skills
accounts receivable billing google sheets netsuite excel📋 Description
- Own Help Scout and AR processes end-to-end.
- Build saved replies, workflows, and automations.
- Ensure invoicing accuracy and billing integrity.
- Explain complex financial topics to customers.
- Collaborate with Sales and Success teams.
- Drive continuous improvement of support processes.
🎯 Requirements
- Bachelor’s degree in Business, Finance, or related field.
- 2+ years in Customer Support, Accounts Receivable, or Billing.
- Excellent written and verbal communication; train on new processes.
- Excel/Google Sheets skills; exposure to NetSuite or QuickBooks.
- Resourcefulness and problem solving; lead on resolving hurdles.
🎁 Benefits
- Competitive salaries
- Remote/hybrid environment
- Potential equity compensation for outstanding performance
- Flexible PTO
- Medical, dental, and vision insurance
- 401k
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