Related skills
team management customer support data analysis process improvement cross-functional collaboration📋 Description
- Manage and hire Tax Operations Analysts for sales tax filing.
- Identify automation opportunities for returns filing with Tax, Engineering, and Product.
- Own the Customer Tax Support function with customers and jurisdictions.
- Lead cross-functional initiatives with Tax and Engineering to improve processes.
- Own the monthly filing process.
🎯 Requirements
- 4+ years of experience managing teams.
- Experience partnering with Product and Engineering to improve internal tools and processes.
- Strong customer and stakeholder engagement and proactive problem solving.
- Data-driven decisions with ability to present findings to team.
🎁 Benefits
- Equity upside of early-stage startup with product-market fit.
- Daily lunch and snacks at office hubs.
- Medical, dental, and vision insurance covered 100%.
- One Medical membership covered, flexible sick benefits.
- Annual learning stipend for books, courses, and conferences.
- Home office setup stipend to thrive at work.
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