Senior Manager, Sales Operations (London, United Kingdom)

Job Description

Figma is seeking a Senior Manager, Sales Operations based in London, United Kingdom to lead the Sales Operations function and scale our revenue engine. In this role you will partner with Sales, Finance, and GTM teams to build scalable processes, enable a high-performing sales organization, and drive data-driven decisions that accelerate growth.

Responsibilities

• Lead and develop a high-performing Sales Operations team responsible for forecasting, territory design, quota setting, pipeline management, and reporting.
• Own CRM data quality, governance, and process improvements across the sales organization, ensuring accurate, timely insights.
• Partner with Sales leadership to design incentive plans and territory structures, and to create reliable revenue projections and capacity plans.
• Develop dashboards and analyses that enable effective selling and strategic decision-making across the UK and Europe.
• Collaborate cross-functionally with Marketing, Finance, Legal, HR, and Customer Success to optimize GTM motions and enable revenue growth.

Requirements

• 8+ years of experience in Sales Operations, Revenue Operations, or related function in B2B SaaS/tech.
• Strong experience with CRM systems (e.g., Salesforce), data governance, and sales analytics.
• Proficiency in SQL/Excel and BI tools (Tableau/Looker) for building dashboards and revenue reports.
• Proven ability to lead, influence, and collaborate with cross-functional teams at all levels of the organization.
• Excellent communication skills and the ability to translate data into actionable recommendations.
• Based in London, United Kingdom or willing to relocate to London.

Benefits

• Competitive compensation package and equity opportunities.
• Comprehensive health benefits and retirement plans.
• Generous PTO and flexible working arrangements.
• Professional development and ongoing learning opportunities.

About Figma

Figma is the leading collaborative design platform that enables teams to design, prototype, and ship great products together. Our mission is to make collaboration delightful and accessible to everyone.