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cybersecurity networking msp cloud computing microsoft 365📋 Description
- Provide on-site technical support for client IT infrastructure.
- Perform hardware and software installations.
- Troubleshoot networks and resolve issues escalated from Tier 1.
- Build and maintain client relationships; document work.
- Support MSP service delivery and ticketing processes.
- Collaborate with remote teams on scope changes and improvements.
🎯 Requirements
- Microsoft 365 admin experience.
- Networking basics with SonicWall or Meraki.
- On-site NYC office role, 5 days/week; driver's license a plus.
- Excellent client care with strong verbal/written communication.
- Willingness to learn and follow security/confidentiality rules.
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