Provide high level customer service and educate customers on products.
Install, troubleshoot, and repair FTTH services.
Install fiber drops, network interface devices, in-home wiring, and wireless routers.
Configure customer's equipment to connect to Internet via modem/router.
Troubleshoot home network to resolve service issues.
Demonstrates and teaches customers how to use installed hardware & service.

🎯 Requirements

Entry-level field tech with FTTH focus; willing to learn.
Ability to install and troubleshoot FTTH services.
Basic wiring and network configuration skills.
Strong customer-service orientation.
Independent work style; reliable and proactive.
Extensive on-the-job training provided.

🎁 Benefits

401(k) with matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

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