Field Services Enablement Specialist, Back Office

Added
24 days ago
Type
Full time
Salary
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Related skills

reporting jira confluence chatgpt reconciliation

πŸ“‹ Description

  • Serve as SME for back-office investment workflows (reconciliation, reporting, client mgmt)
  • Guide implementation teams and standardize delivery frameworks
  • Translate customer needs into product improvements and roadmap priorities
  • Lead scalable methodologies for portfolio accounting and operational workflows
  • Enable internal teams and partners via training, documentation, rollout support
  • Drive feedback to inform product enhancements and implementation frameworks

🎯 Requirements

  • 5+ years hands-on experience implementing investment management software
  • At least 1 year implementing Ridgeline with focus on back-office workflows
  • Deep knowledge of institutional investment operations (equities, derivatives, FX, fixed income, structured products)
  • Strong reconciliation, reporting, and portfolio accounting expertise
  • Excellent written and verbal communication; translate complex processes into clear docs
  • Willingness to learn cutting-edge tech, including AI tools like ChatGPT

🎁 Benefits

  • Stock option plan participation
  • Unlimited vacation
  • Educational and wellness reimbursements
  • $0 cost employee insurance plans
  • Careers page with full perks
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