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communication data analytics iot telematics fleet management📋 Description
- Coordinate field service activities across markets (installations, maintenance, replacements).
- Serve as primary contact between field techs, customers, and internal teams.
- Manage service requests and work orders; ensure timely field operations.
- Track and report on service KPIs, SLAs, and field performance metrics.
- Maintain accurate records in internal systems.
- Collaborate with logistics, sales, training, and CS; coordinate partners.
🎯 Requirements
- Fluent in English and Portuguese (spoken and written).
- EU language: Spanish or Dutch preferred; others welcome.
- 2+ years in field service coordination or logistics.
- Experience in telematics, fleet management, automotive, IoT.
- Post-secondary education in technical/logistics/business or equivalent.
- Proficiency with service management platforms; data reporting.
🎁 Benefits
- Hybrid work model in Europe; flexible location within Europe.
- Opportunities to innovate, great benefits, inclusive culture.
- Develop your potential at Geotab.
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