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Full time
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Related skills
electrical schematics high voltage electro-mechanical sensors data center๐ Description
- Participates in system deployment for service areas: installation, startup, commissioning.
- Provides onsite support by assisting in fault isolation of electro-mechanical systems.
- Responds onsite to dispatches within SLA for scheduled and unscheduled service requests.
- Maintains accurate customer service records and reports in the Case Management System/CRM.
- Contributes to service bulletins, procedures, and knowledge base.
- Maintains a positive attitude and collaborates effectively within a team.
๐ฏ Requirements
- Associate degree or technical certificate, or equivalent experience.
- Minimum of 3 years in field service or technical support.
- Experience with 200-440V equipment (high voltage) and safe operation.
- Ability to read electrical schematics and basic product drawings.
- Strong customer service and communication skills; travel up to 20%.
- Proactive troubleshooting and analytical problem-solving.
๐ Benefits
- Onsite training and ongoing professional development.
- Collaborative team culture with People First values.
- Competitive benefits package.
- Growth opportunities and career development.
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