Related skills
voip tcp/ip bgp ospf vpn📋 Description
- Lead and prioritize the field service team's workload
- Visit client sites at least 3 times per week
- Coordinate with internal teams, vendors, and client contacts
- Act as a resource for rapid decisions and escalate when needed
- Drive SOP improvements and document processes
- Monitor team performance and report metrics to leadership
🎯 Requirements
- 5+ years in customer-facing, technical-services environment
- Strong communication and active listening skills
- Scheduling and resource management experience
- Networking: TCP/IP, BGP, OSPF, VPN, IPsec, QoS
- WAN/LAN networking: routing, switching, security, load balancing
- WLAN: Meraki, UniFi, Cisco
🎁 Benefits
- Competitive compensation
- Health Insurance (medical, vision, dental) 80% employee-only, 75% others
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off and Paid Parental Leave
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