Related skills
java linux python matlab ngsπ Description
- Onsite installation, qualification, upgrades, repairs, and preventive maintenance of sequencers.
- Identify root causes and resolve field product issues.
- Collaborate with internal teams to resolve issues and improve processes.
- Interact with customers to assist in service contracts and related products.
- Assess maintenance needs and plan actions for instrument service.
- Frequent travel within the EMEA region.
π― Requirements
- Bachelor's Degree or MS with 1+ years in Field Service/engineering.
- Experience with NGS sequencing instrument and run setup preferred.
- Troubleshoot issues with complex lab equipment (chemistry, software, hardware).
- Experience with multiple full life cycle product launches preferred.
- Proficient with data analysis tools (MATLAB, Python, C++, Java).
- Fluent in English and Italian (written and spoken).
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