Related skills
german customer service field service english electrical schematics📋 Description
- Frequent travel (75-90%) for onsite installs, maintenance, and upgrades
- Familiarizing customers with product usage and care
- Develop processes and documentation for standard service actions
- Recognize trends in field failures and provide feedback to the dev team
- Work with engineering and manufacturing to investigate new issues
- Provide support to engineering and manufacturing as needed
🎯 Requirements
- 5+ years of relevant experience
- BS in engineering preferred but not required
- Hands-on approach
- Ability to read electrical schematics and mechanical drawings
- German and English communication skills
- Passport and car are required
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