Related skills
customer success sales enablement onboarding training facilitation📋 Description
- Deliver engaging live and virtual enablement sessions for global Sales and Customer Success teams, including onboarding, ongoing training, and reinforcement programs.
- Partner with CS and GTM leaders across the Americas to identify performance trends and development needs using data, field observations, and stakeholder feedback.
- Collaborate with the Curriculum team to share field insights, validate program effectiveness, and align content with CS needs.
- Curate and adapt enablement materials for regional/segment-specific needs, focusing on CS motions.
- Design and facilitate reinforcement activities such as deal clinics, role plays, and skill workshops.
- Track participation, collect feedback, and analyze results to measure enablement effectiveness and recommend improvements.
🎯 Requirements
- 3–5 years of experience in sales enablement, specializing in field enablement and training delivery.
- Experience supporting GTM teams in a SaaS or tech company is preferred, but not required.
- Strong business acumen and ability to interpret performance data to identify enablement opportunities.
- Travel up to 30%.
- Familiarity with MEDDICC or Command of the Message.
- Foundational understanding of Datadog’s core product pillars (Infrastructure, APM, Logs) and connecting them to outcomes.
🎁 Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Employee-focused best in class onboarding
- Internal mentor and cross-departmental buddy program
- Friendly and inclusive workplace culture
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