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account management travel saas client success automotive📋 Description
- Drive Affinitiv and dealer initiatives to grow engagement; travel up to 80%.
- Lead as primary contact for your book; escalate issues as needed.
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships with decision makers to expand product use.
- Ensure successful delivery of software solutions per client needs.
- Conduct training and share product knowledge effectively.
🎯 Requirements
- 5-year experience managing a SaaS in automotive.
- Proven account management or Fixed Ops experience.
- Communicate, present and influence credibly at all levels.
- Experience delivering client-focused solutions.
- Proven ability to manage multiple projects with attention to detail.
- Excellent listening, negotiation, and written communication skills.
🎁 Benefits
- Remote work option with on-campus or virtual meetings.
- Medical, dental, vision, and 401K from day 1.
- Generous PTO and flexible time off.
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