FHS Client Success Portfolio Manager

Added
10 hours ago
Type
Full time
Salary
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Related skills

wordpress airtable looker mixpanel tableau

πŸ“‹ Description

  • Own a revenue-generating portfolio of FHS clients and drive growth across the book.
  • Build trusted relationships with key stakeholders; become a strategic partner in their online success.
  • Develop success plans, identify optimization opportunities, and surface risk early to improve retention.
  • Interpret site performance, conversion data, and usage trends using tools like Mixpanel, Looker, Tableau, GA4.
  • Collaborate with SEO/CRO, Product Marketing, and Ads teams to activate campaigns and features across your portfolio.
  • Partner with commercial leads to identify upsell opportunities tied to business goals.

🎯 Requirements

  • 4+ years in client success, digital strategy, or portfolio management, SaaS or web services
  • Experience managing large multi-client portfolios tied to revenue goals
  • Strong analytical mindset; able to review web and revenue data to drive action
  • Familiarity with CMS platforms (WordPress preferred) and conversion-focused best practices
  • Ability to distill complex technical or marketing details into clear client communication
  • Skilled in GA4, Looker, Airtable, Close, Tableau, and Mixpanel

🎁 Benefits

  • Medical, dental + vision coverage
  • 26 vacation days, 10 sick days & 12 paid holidays per year
  • Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
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