Marketing Automation Engineer (CRM)

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the role

We are looking for a technical CRM Automation Engineer with a strong focus on user lifecycle architecture.

Your mission will be to design, build, and maintain the systems, automations, and data flows that support the entire customer lifecycle—from acquisition to activation, repeat engagement, and long-term retention.

This is a role for engineers who enjoy working with data models, APIs, lifecycle triggers, segmentation logic, and event-driven architectures rather than campaign operations.

You will own the technical foundation that powers all lifecycle journeys across email, push, SMS, and WhatsApp.

What You’ll Do

Lifecycle Architecture

• Build and iterate scalable lifecycle flows across onboarding, activation, conversion, and retention phases.
• Translate lifecycle logic into technical architectures, schemas, and event-driven triggers.

Automation Engineering

• Implement advanced logic using AMPscript, SSJS, SQL, and REST/SOAP APIs for dynamic personalization.
• Create reusable automation components to accelerate development and reduce operational complexity.

Data Activation & Modeling

• Design and maintain data models needed for lifecycle segmentation and decisioning.
• Develop robust data ingestion and transformation workflows to ensure accurate audience targeting.

System Integrations

• Connect CRM automations with internal APIs, backend systems, and real-time event streams.
• Align lifecycle trigger definitions and data structures with Data Engineering and Product Engineering.

Performance, Reliability & Quality

• Monitor and improve automation performance, execution time, and system stability.
• Implement diagnostics, alerting, and validation layers to ensure lifecycle flows run consistently at scale.

Experimentation & Optimization

• Support controlled experiments within lifecycle flows (variant routing, conditional logic, A/B structures).
• Contribute to frameworks that help evaluate impact on key lifecycle stages and overall system efficiency

Qualifications & Skills

• 2–3 years of experience in CRM and digital marketing within web/mobile product environments.
• Advanced SQL: able to design complex queries, data models, transformations, CTEs, and audience logic for large-scale lifecycle flow
• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• English fluency : able to communicate clearly with technical, product, and data teams in an international environment.

Nice-to-have:

• SSJS, APIs, and AMPscript for dynamic content and integrations
• HTML, CSS, ReactJS (for email or landing page development)
• Tagging and analytics tools (e.g., Segment, Amplitude, GTM)
• Version control tools (e.g., Git) and ticketing systems (e.g., Jira, Confluence)

Benefits & Perks

• Attractive compensation package

• Opportunity to have a real impact in a high-growth global category leader

• 40% discount on all Fever events and experiences

• Work in a location in the heart of Madrid, with possible travel across our markets

• Home office friendly

• Responsibility from day one and professional and personal growth

• Great work environment with a young, international team of talented people to work with!

• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee

• English and Spanish Lessons

• We have free food, drink and fruit at the office!

• Possibility to receive in advance part of your salary by Payflow

• Wellhub Membership

#LI-hybrid #LI-fulltime