Federal Senior Customer Success Manager

Added
17 days ago
Type
Full time
Salary
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Related skills

sso fedramp azure ad zero trust casb

πŸ“‹ Description

  • Primary contact for Federal accounts; engage agency leaders and stakeholders.
  • Build relationships with government stakeholders; align with mission objectives.
  • Conduct quarterly business reviews to demonstrate value and progress.
  • Drive value realization, adoption, and compliance with federal standards.
  • Drive renewals and identify opportunities to expand mission capabilities.
  • Collaborate with Federal Sales for smooth pre- to post-sales transitions.
  • Travel to federal facilities up to 20% as needed.

🎯 Requirements

  • United States Citizenship with an Active Secret Clearance (minimum).
  • 5+ years in Customer Success/Account Management supporting Federal Gov/DoD/IC.
  • Gov/Cyber expertise: Cloud Security, Zero Trust, NIST standards.
  • Excellent written and verbal communication; ability to influence stakeholders.
  • Demonstrated ability to engage with C-level government decision-makers.
  • Bachelor's degree in Computer Science, Business, Cybersecurity, or equivalent.

🎁 Benefits

  • Competitive compensation and comprehensive benefits.
  • Eligible for stock-based compensation grants.
  • Strong growth and career development opportunities.
  • Inclusive, collaborative culture with strong values.
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