Federal Sales Operations Specialist

📋 Description

• Use Salesforce.com to generate quotes, track opportunities and process orders
• Promptly respond to internal and external inquiries
• Suggest pricing and payment options balancing customer needs and policies
• Serve as liaison between Customers, Vendors, and GuidePoint outside Sales Executives
• Develop and retain product/industry knowledge and vendor resources
• Develop and maintain relationships with GuidePoint key Vendors and Customers
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
• Leverage resources and relationships to bring value to customers
• Liaise with outside Account Executives, Accounting and Contracts to process orders
• Work with the team to analyze information and make decisions that benefit GuidePoint Security
• Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
• Work closely with other GuidePoint teams to streamline processes and deliver to customers

🎯 Requirements

• High School Diploma or GED required
• Associate degree or equivalent preferred
• CRM software experience required; Salesforce.com preferred
• Strong multitasking and attention to detail
• Excellent written and verbal communication; team oriented
• Intermediate Microsoft Office and Internet Navigation

🎁 Benefits

• Remote work primarily; US-based; some travel; on-site for Federal roles
• Medical and Dental insurance with GPS contributions
• 12 holidays and Flexible Time Off
• Mobile phone and home internet allowance
• Retirement plan eligibility after 2 months
• Pet Benefit Option