Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
PEOPLE TEAM
The People team plays a pivotal role in supporting the business by strategically overseeing the complete employee journey. From drawing in top talent and fostering a high-performance culture and career development, they are instrumental in creating a positive and inclusive workplace environment and managing our workspaces.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
THE ROLE
As part of the Talent Management team, you will be a versatile, digitally-savvy professional bridging instructional design, learning technology, and key talent initiatives. We are looking for an "automation-first" (AI) mindset to help shape major projects, including performance management, talent development, and our overall people experience. You will be a key player in designing learning solutions, managing our digital learning ecosystem (like Workday Learning and Udemy), and providing flexible project support across the entire talent lifecycle. This role is crucial for translating our people strategies into practical, user-friendly resources.
WHAT YOU'LL DO Design & Develop Learning Content: Create engaging learning materials, including e-learning modules, job aids, infographics, and employee guidance tools to support major talent initiatives.Manage Learning Platforms: Administer and optimize our digital learning ecosystem (Workday Learning, Udemy, Easygenerator), ensuring seamless integration with core HR processes.Drive Learning Technology Strategy: Leverage learning technology, including AI and automation, to enhance the employee experience, drive platform engagement, and improve operational efficiency.Support Talent Management Projects: Provide versatile support for key initiatives across performance management, succession planning, and employee engagement by creating toolkits, communications, and enablement materials.Collaborate Across the Business: Partner with the People Team and subject matter experts to translate strategic initiatives into practical, user-friendly resources and ensure content is accurate and aligned with objectives.Analyze Data & Provide Insights: Generate and analyze learning platform usage and talent data, translating it into actionable insights and reports for leadership to inform decision-making. WHO YOU ARE Background in HR, Instructional Design, L&D, Education, content creation, or a related field.Experience with digital learning platforms, HRIS systems, or enterprise software (Workday or similar is a strong plus).Fluent English is mandatory (both written and verbal).An automation-first (AI) mindset, with a proactive approach to solving problems and improving processes.Strong project management, communication, and collaboration skills, with the ability to manage multiple priorities.A user-centric approach and "systems thinking" ability to see how platforms and processes connect.Familiarity with talent management processes (performance, succession), UX design principles, or AI-powered learning tools is a plus.Must be located in or willing to relocate to Porto. REWARDS & BENEFITS Health insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits program EQUAL OPPORTUNITIES STATEMENT FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know. SCAM DISCLAIMER It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process. Compensation
