Related skills
data analysis relationship management customer service excel hospitality📋 Description
- Manage and retain a portfolio of High Value Players
- Provide proactive one-stop service to encourage loyalty
- Collect and document customer profiles
- Develop relationships and offer tailored rewards
- Meet productivity, quality, and SLA targets
- Provide detailed reports on customer portfolio
🎯 Requirements
- Minimum 2 years experience in high end customer service
- Excellent verbal and written communication skills
- Business to Customer Sales experience preferred
- Knowledge of online gaming industry essential
- Passionate about providing top level service
- Excellent analytical skills and experience with Excel
🎁 Benefits
- Salary range $79,000 - $99,000 USD
- Medical, vision, and dental insurance
- 401(k) with up to 5% match
- PTO and paid holidays
- Commuter benefits
- FanDuel Total Rewards program
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