About Fam (previously FamPay)

Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About the Role

We are looking for a Tech Lead for DevOps charter who will own and scale the entire PaaS and IaaS infrastructure at Fam. This role is deeply technical and focuses on cloud infrastructure, platform reliability, infrastructure automation, and secure, scalable system design.

You will drive multi-quarter infra strategy, lead a high-performing DevOps/SRE team, and build strong foundations across compute, networking, storage, orchestration, CI/CD, observability, and cloud security. You will collaborate closely with backend, data, and security teams to ensure fast, safe, and highly reliable infrastructure at scale.

On the Job

Drive end-to-end PaaS and IaaS strategy at Fam — vision, architecture, and execution

Lead infrastructure automation, CI/CD pipelines, infra security, and governance

Make key cloud architecture decisions and build high-reliability infra foundations

Define standards for deployments, testing, infra quality, and release governance

Lead incident response, on-call operations, SLOs, and postmortems

Define and enforce operational excellence metrics across engineering

Build and scale the DevOps/SRE team — hiring, org design, and performance management

Partner with backend, data, and AI teams to ensure reliable scaling of services

Collaborate with security on compliance, cloud posture, IAM frameworks, and audits

Align infra priorities with product and roadmap teams to support business needs

Must Haves

Strong coding skills in Python/Go, with ability to build internal infra tools and automation

Deep understanding of AWS cloud infrastructure, PaaS constructs, storage, networking, compute

Strong hands-on expertise in Infra-as-Code (Pulumi/Terraform), configuration management, container orchestration

Experience owning org-wide DevOps strategy: CI/CD, infra automation, observability, infra security

Proven track record leading multi-disciplinary DevOps/SRE teams

Ability to define & drive a multi-quarter PaaS/IaaS roadmap

Strong reliability mindset: incident management, MTTR, SLOs, audits

Excellent cross-functional leadership and stakeholder management

Good To Haves

Experience in high-regulation or fintech infrastructure

Strong Kubernetes internals knowledge — operators, CRDs

Knowledge of service mesh, zero-trust security, secrets management

Exposure to cost governance, cloud budgeting, long-term infra planning

Why Join Us?

Opportunity to own the entire PaaS/IaaS infrastructure charter at Fam

High ownership role defining infra reliability, automation, and operational excellence

Work with strong engineering teams building high-impact fintech systems

Chance to shape a modern, scalable cloud platform from the ground up

Culture that values deep infrastructure expertise, automation, and reliability

Additional Information

Perks That Go Beyond the Paycheck

• Relocation assistance to make your move seamless.

• Free office meals (lunch & dinner).

• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.

• Salary advance and loan policies for any financial help.

• Quarterly rewards and recognition programs, and a referral program with great incentives.

• Access the latest gadgets and tools.

• Comprehensive health insurance for you and your family, mental health support.

• Tax benefits with options like food coupons, phone allowances, car/device leasing.

• Retirement perks like PF contribution, leave encashment and gratuity.

Here’s all the tea on FamApp ☕️

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛

Lead DevOps Engineer

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