Guest Services Specialist - India

Added
14 days ago
Location
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

customer service remote work reservations pms short-term rental

📋 Description

  • Respond promptly to guest inquiries via email, phone, and OTA messaging.
  • Provide accurate information on bookings, services, and policies.
  • Handle and resolve guest complaints, ensuring satisfaction.
  • Assist with reservations and sales of bookings.
  • Coordinate with internal teams to meet guest requests.
  • Create and maintain guest communication templates and FAQs.

🎯 Requirements

  • Excellent written and verbal English for phone, text, and email.
  • Must be located in Tamil Nadu.
  • Previous experience in guest services, reservations, or related field.
  • Strong organizational and multitasking abilities.
  • Ability to work independently in a remote work environment.
  • Short-term rental industry experience with PMS.

🎁 Benefits

  • Payment: 3 - 3.5 USD per hour / 40 hours weekly.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs →