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figma leadership digital transformation cx experience strategy📋 Description
- Lead as Design and Experience Lead on high-value client engagements.
- Maintain billable utilization targets across accounts and projects.
- Oversee creation of Experience Strategy artifacts (research, audits, journeys).
- Grow the Practice through recruitment and hiring initiatives.
- Drive growth via sales initiatives and high-level consulting.
- Collaborate with sales and leadership on cross-functional workflows.
🎯 Requirements
- 7+ years in experience strategy, CX consulting, and digital transformation.
- 3+ years leading functional teams in a creative/agency setting.
- Proven ability to hit billable utilization targets while leading practice.
- Extensive consulting background managing client relationships and delivery.
- Led large-scale digital transformation initiatives across commerce and engagement.
- Strong presentation and storytelling; familiarity with Figma.
🎁 Benefits
- Global collaboration with diverse professionals worldwide.
- Clear career path with coaching, training, and mentoring.
- Comprehensive health plans and paid time off.
- Remote, in-office, or hybrid options with flexible hours.
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