Experience & Optimisation Consultant

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm ms office data visualization loyalty programs segmentation

📋 Description

  • Translate business challenges into strategy
  • Tell compelling data stories to drive decisions
  • Testing and optimisation to evolve client needs
  • Collaborate across CX, data, and ops teams
  • Support qualitative and quantitative research
  • Support segmentation and audience growth

🎯 Requirements

  • 4+ years in customer insight strategy or related field
  • Actionable insights that inform CX/marketing metrics
  • Qualitative and quantitative insight planning and reporting
  • Experience with A/B and multivariate testing
  • CRM marketing and loyalty programs familiarity
  • Strong storytelling and executive communication; MS Office & data viz

🎁 Benefits

  • Hybrid work model balancing in-office and remote
  • Global MAP network and collaborative culture
  • Equal opportunity employer
  • Hybrid work across 60+ markets
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