Executive Director - Operation Support

Added
2 hours ago
Type
Full time
Salary
Salary not provided

Related skills

kyc chatbots self-service ivr automation

πŸ“‹ Description

  • Lead operational leadership and strategy for telecom service delivery.
  • Own lifecycle for phone number management and portability automation.
  • Drive automation and self-service to reduce friction and boost compliance.
  • Partner with executive, product, eng, and compliance teams for outcomes.
  • Own KYC submission and regulatory compliance processes.

🎯 Requirements

  • 25+ years in telecommunications with ops, provisioning, and support.
  • Proven leadership managing large, complex operations.
  • Extensive hands-on experience with phone number management and numbering resources.
  • Experience with number portability and carrier integrations.
  • Tele automation and workflow orchestration experience.
  • KYC and regulatory compliance experience.

🎁 Benefits

  • Competitive salary and stock option incentives
  • Company-paid healthcare
  • Flexible work arrangements
  • Team lunches and company retreats
  • Work across boundaries in a fast-growing startup
  • Diverse and inclusive team
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