Related skills
kyc chatbots self-service ivr automationπ Description
- Lead operational leadership and strategy for telecom service delivery.
- Own lifecycle for phone number management and portability automation.
- Drive automation and self-service to reduce friction and boost compliance.
- Partner with executive, product, eng, and compliance teams for outcomes.
- Own KYC submission and regulatory compliance processes.
π― Requirements
- 25+ years in telecommunications with ops, provisioning, and support.
- Proven leadership managing large, complex operations.
- Extensive hands-on experience with phone number management and numbering resources.
- Experience with number portability and carrier integrations.
- Tele automation and workflow orchestration experience.
- KYC and regulatory compliance experience.
π Benefits
- Competitive salary and stock option incentives
- Company-paid healthcare
- Flexible work arrangements
- Team lunches and company retreats
- Work across boundaries in a fast-growing startup
- Diverse and inclusive team
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